Q: Do you have a distributor in my area?

A: Probably not. Most of our sales are direct. Call us and if you would rather deal with someone local we can arrange it through a local lumber yard or millwork distributor.

Q: Why do I need good wood if it's getting painted?

A: This question applies first and foremost to exterior products.

There are two schools of thought, #1: If it is painted, weather and insects will never touch the wood so it doesn't matter what it's made of. #2: No matter how well you paint something there is a good chance moisture will eventually find its way in. We subscribe to theory #2. We have had many jobs over the years making replacements for exterior products that were made from materials such as hemlock, Northern Pine or poplar. Some of them were only several years old and already badly damaged.

Another reason to use only good quality materials is material stability. Finger-joint stock or heavily filled stock can show through paint. As the material expands and contracts, as wood naturally does, finger joints and fills will move at different rates or in different directions, causing uneven surfaces or cracking. We believe poor-quality materials will compromise the quality of our product.

Q: Do you offer priming?

A: NO. Unfortunately our facility is not large enough to accommodate painting. Also be aware that products that are only available pre-primed may have something to hide. Their hidden defects can come back to haunt you later.

Q: Do you have the products I need in stock?

A: Probably not; our inventory is limited. Most of our products are made on a per-order basis. Don't be discouraged if your in a hurry, we can often get things made quickly to meet your schedule.

Q: How long will it take to receive your products?

A: Our standard quoted lead time is 4-6 weeks. If the job is especially large or requires special order materials, it could take longer. If you are in a hurry we will try to work with your schedule. It is not uncommon for us to get jobs out in a couple of weeks.

Q: How is the weather out there?

A: Beautiful!


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P.O. Box 229, Woodacre, CA 94973-0229  415-488-4333  415-488-9372 fax
www.pagliacco.com